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The ISO 9001: 2008 Certification aims at providing a global standard that marks out quality and trust. ISO 9001: 2008 Certification is a quality management system standard and is applicable to all types of organizations i.e. Industrial, Service and Trading. An ISO 9001: 2008 Certification indicates the organization’s process to quality management followed with customer focus.

The standard is implemented at all the important processes affecting customer satisfaction from the initial review of requirements related to the product, to the packaging and delivery of the finished product. The aim of standard is to provide the uniform system for quality management, which can be used by organizations around the world. The success of this idea is obvious from the fact that ISO 9001 series has become the valuable used quality management system in the world. A well-designed and implemented quality management system; based on ISO 9001can provide organizations with the following benefits :

  • Objective based approach to the management system
  • System of production will be more dependable and reliable
  • Better working conditions
  • Structured management system in the company or organization
  • Products will be conforming the requirements as per the customers requirements
  • Improved product, process and service quality
  • Increased customer satisfaction levels
  • Improved productivity, less waste
  • Provide competitive advantage
  • Better process control, flow and productivity
  • Reduction of cost, reduction of product scrap & rejections, improvement in product reliability

Road map for the complete implementation of ISO 9001: 2008 Certification quality management system :

  • STEP 1 Awareness Programme
    • Basic ISO understanding through awareness presentation
    • Workshop on derivation of quality policy and its objectives
  • STEP 2 Gap Analysis
    • For existing documentation with respect to new documents
    • What formats to exclude and what to include
  • STEP 3 Quality Policy And Objectives
    • Setting objectives and targets
    • Setting departmental goals with respect to overall objectives of the organization
  • STEP 4 Documentation
    • Apex manual
    • Procedural manual
    • Work instructions and specifications
    • Development of process maps
  • STEP 5 Training On Implementation
    • Departmental sitting for understanding of implementation of the department specific procedures
    • Departmental sitting for implementation of generic procedures
  • STEP 6 Internal Audit
    • To train adequate no. of auditors for effective implementation and assessment of ISO-9001:2000
    • Internal audit be conducted by the organization at least once before certification and after implementation of new system
  • STEP 7 Management Review Meeting
    • Management review meeting to be conducted by the organization to review effectiveness of the implemented system
  • STEP 8 Shadow/Pre- Assessment Audit
    • Conducted to assess QMS implementation effectiveness
  • STEP 9 Certification Body Audit